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Three Booking Models in One System

Smart Booker supports traditional 1:1 appointments, shared-capacity classes, and coach/transport seat bookings. Use one platform across different business lines.

1. Appointment (1:1)

Classic service booking with one client and one staff member in a selected time slot.

  • Staff-based availability
  • Sequential or bundled services
  • Best for salons, clinics, consultations

2. Class (Group Sessions)

One shared slot with a seat limit, where multiple clients can join until capacity is reached.

  • Capacity per slot/resource
  • Overbooking protection
  • Price per seat and seat count controls

3. Coach (Transport Seats)

Book seats by vehicle, route or line with capacity tracking per departure slot.

  • Vehicle/resource-based slots
  • Route/line-ready operations
  • Seat inventory and dynamic availability

When to use each model

Use case Recommended model
Single specialist serving one customer at a time Appointment (1:1)
Yoga, workshops, classes or sessions with many attendees Class (Group Sessions)
Bus/coach transfers and line-based seat reservations Coach (Transport Seats)

FAQ: Booking models

Yes. You can mix appointment services with class and coach flows in one Smart Booker account.

Each class or coach slot tracks booked seats and remaining capacity. Booking is blocked when requested seats exceed remaining seats.

Yes. Set a seat price on resource or service and Smart Booker calculates total as price per seat multiplied by booked seats.
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